FAQs

Billing

You will be billed on the day you have subscribed and then either every 7 or 14 days if you chose weekly or fortnightly deliveries, or on the same day each month if you chose monthly. Please note: although your order will be sent to a roaster on the same day of the week or month, it may ship at different times. This is because all roasters have their own roasting schedules, and most do not roast over the weekend. In all cases, however, roasters will process your order on the next roasting day and ship your coffee within 24 hours of roasting. From there, most coffee takes about 2-3 days to be delivered which gives the coffee time to rest – just the right amount so that it is at its absolute best the day it arrives at your door.
Category: Billing

You will be billed on the day you have subscribed and then either every 7 or 14 days if you chose weekly or fortnightly deliveries, or on the same day each month if you chose monthly.
Please note: although your order will be sent to a roaster on the same day of the week or month, it may ship at different times. This is because all roasters have their own roasting schedules, and most do not roast over the weekend. In all cases, however, roasters will process your order on the next roasting day and ship your coffee within 24 hours of roasting. From there, most coffee takes about 2-3 days to be delivered which gives the coffee time to rest – just the right amount so that it is at its absolute best the day it arrives at your door.

If you are ordering multiple bags of coffee from the store, rather than by subscription, then you will be charged shipping depending on whether you are purchasing from different roasters – If you order multiple bags from the same roaster they can be placed in the same box and only one shipping charge will be applied. If you order from multiple roasters then multiple boxes will be sent so multiple shipping charges will apply. This is because all coffee is roasted to order and shipped directly from the roasters themselves.
Please note that all roasters have their own roasting schedules, and most do not roast over the weekend. In all cases, however, roasters will ship your coffee within 24 hours of roasting. From there, most coffee takes about 2-3 days to be delivered which gives the coffee time to rest – just the right amount so that it is at its absolute best the day it arrives at your door.

Category: Billing

We accept most credit and debit cards, including Visa, Visa Debit, Mastercard and American Express. We also accept payment via Paypal.
?You may add a new credit or debit card to your account at any time via ?Manage my payment? within your account.

Category: Billing

Load More

If you still have any questions, please email us on

support@beanscoffeeclub.com or call 020 8895 6460?