FAQs

Shipping

Coffee doesn?t always ship on the day your order is placed ? so you may see a charge for your coffee and wonder why you haven?t received your coffee yet. This is because all roasters have their own roasting schedules, and most do not roast over the weekend. In all cases, however, roasters will ship your coffee within 24 hours of roasting. From there, most coffee takes about 2-3 days to be delivered which gives the coffee time to rest – just the right amount so that it is at its absolute best the day it arrives at your door. Example ? you may by on a weekly coffee schedule and last weeks coffee was ordered on a Tuesday, shipped the same day as the roaster was roasting that day so it arrived on Thursday. This week?s order will be placed on Tuesday but not be roasted until Thursday due to the roasting schedule, you might not get this coffee until Monday the following week. To try and keep you up to date we will send you an email to confirm your order has been placed and another email so you know it has been shipped.
Category: Shipping

Simply drop us an email and we’ll take care of it for you, you can contact us any time via email on: support@beanscoffeeclub.com

We currently only ship within the UK, this is to ensure that all coffee reaches our customers in the freshest and best condition.

Shipping costs ?1.99 per bag of coffee

If you are ordering multiple bags of coffee from the store, rather than by subscription, then you will be charged shipping depending on whether you are purchasing from different roasters – If you order multiple bags from the same roaster they can be placed in the same box and only one shipping charge will be charged. If you order from multiple roasters then multiple boxes will be sent so you will be charged multiple shipping charges. This is because all coffee is roasted to order and shipped directly from the roasters themselves.
Please note that all roasters have their own roasting schedules, and most do not roast over the weekend. In all cases, however, roasters will ship your coffee within 24 hours of roasting. From there, most coffee takes about 2 days to be delivered which gives the coffee time to rest – just the right amount so that it is at its absolute best the day it arrives at your door.

Coffee deliveries can take up to 5 days to arrive ? this is because our coffee is roasted to order and coffee roasters don?t traditionally roast every day of the week, and they don?t roast on weekends. Your coffee will be roasted on the roasters next roasting day which is displayed on their roaster page, we ship on a 48-hour service to give the coffee time to ?de-gas? ensuring it reaches you at it is absolute optimum. More about de-gassing can be found on our blog pages.

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If you still have any questions, please email us on

support@beanscoffeeclub.com or call 020 8895 6460?